At Harbour Elite Studio, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or services. By using this website, you agree to the terms described below.

1. Information We Collect

We may collect different types of information depending on how you interact with us:

1.1 Personal Information You Provide

Examples include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details or enquiry messages

  • Billing or invoicing details (when applicable)

This information is typically collected when you:

  • Submit a contact form

  • Request a quotation

  • Sign up for updates

  • Enter into a service agreement with us

1.2 Automatically Collected Information

When you browse our website, we may collect data such as:

  • IP address

  • Device type

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Referring websites

This information helps us improve website performance and user experience.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Save your preferences

  • Improve the usability of the website

You can accept or decline cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and requests

  • Prepare quotations and service proposals

  • Provide and deliver our services

  • Improve website performance and user experience

  • Send updates, announcements, or marketing materials (only if you opt in)

  • Maintain internal records and administrative processes

  • Comply with legal obligations

We do not sell, rent, or trade your personal information with third parties.

3. Sharing Your Information

We may share your information only when necessary:

  • With trusted service providers who assist us (e.g., hosting, email delivery, analytics)

  • When required by law or legal processes

  • To protect our rights, systems, or intellectual property

All third-party partners are required to handle your information securely and use it only for the purposes we authorize.

4. Data Storage and Security

We take data protection seriously.
Your personal information is stored securely using reasonable physical, digital, and administrative safeguards to prevent:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

While we strive to protect your information, no website or digital system can be fully guaranteed secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (where applicable)

  • Restrict or object to data processing

  • Withdraw consent for marketing communications

To exercise your rights, please contact us directly.

6. Data Retention

We retain your personal information only for as long as needed to:

  • Fulfill the purposes listed in this policy

  • Provide ongoing services

  • Meet legal or regulatory requirements

Once information is no longer needed, we securely delete or anonymize it.

7. Third-Party Links

Our website may include links to external websites.
We are not responsible for the privacy practices, policies, or content of those websites.
We encourage you to review their privacy policies before providing any information.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Revisions will be posted on this page, and continued use of the website indicates your acceptance of the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Harbour Elite Studio
📩 Email: enquiry@harbour-elite-studio.com